Bus network

Montreal’s Bus Network: Solving the Identity Crisis

Montreal’s recent introduction of a metropolitan bus pass, which allows travel across most regional buses with a single ticket, marks a major improvement in public transit. However, the bus network still struggles with visual and operational disunity. Each operator uses its own wayfinding and design, causing confusion about whether the buses operate as a unified system. To address this, I propose a standardized wayfinding system for all operators. Despite time constraints from working full-time and handling overtime, I focused on developing a design standard, particularly for bus stop signage. This effort, though limited in scope, aims to create a more integrated and user-friendly transit experience for Montreal.

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Understanding your local bus network should not be as hard.

Having a clear and simple signage system can be a catalyst to boost ridership. Since the Montreal region does not have this, I had decided to have some fun designing it myself. Basing myself on the best practices around the world, I think I pulled it off very well. Other cities have also been busy such as Boston which has the Silver Line and soon 30 “T” frequent bus routes. Vancouver has the Rapid Bus routes. Berlin has “X” express routes and “M” frequent bus routes. Seattle has lettered Rapid Ride bus routes. London is working on the Superloop bus routes. Winnipeg is working towards lettered frequent routes. It begs the question: Why not Montreal? Bus networks from coast to coast have been or are in the process of redrawing themselves, especially after the pandemic, following the successful model of the Houston METRO bus network redesign in 2015. Along with this redesign, many have reimagined the way to classify their routes in a bid to improve customer experience.

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