REM

This article discusses the critical need for clear and effective signage in public transportation, especially during service disruptions such as network shutdowns. Highlighting the importance of signage as a primary communication tool for transit users, a solution would be to improve service change communications and wayfinding, focusing on planned service closures where transit authorities have direct control. The article also discusses issues with current lackluster signs which fail to direct users effectively, leading to rider frustration. To combat this, I had provided detailed solutions including high-quality signage and visual wayfinding tools.